About Us

My Pet Warehouse isn't just a pet store. We are pet people, pet lovers and pet parents. We're just like you. When you shop with us, either online or in store, you can feel confident knowing that we wouldn’t sell, or recommend, products we wouldn’t give to our own pets.

As proud pet parents ourselves, we know that convenience is important. That's why we offer FREE SHIPPING (Australia Wide) for online orders over $49.99*. Our orders are dispatched daily from hubs located in Melbourne and Brisbane saving valuable time in transit. Order before 2pm and we'll even aim to dispatch your order that day, providing all items are in stock*.

What about products? We stock over 5500 unique pet supplies making us one of the largest pet stores in Australia. Our food range for dogs is one of our largest product ranges, helping cater for your dog's differing taste buds and needs, including prescription and veterinary lines.

Your finicky felines are also well covered with an equally impressive supply of both premium and prescription lines of cat food. Basically, we have everything your pet needs.

Our Story

June 2009, is the month when we first opened our doors and is the culmination of over 30 years pet shop know-how providing expert advice and superior customer service to Australian pet owners. We are an Australian based online pet store backed by the addition of 11 physical store locations in some of Australia's largest capital cities. We have 8 convenient pet stores across Melbourne, another 3 further stores in Brisbane (Stafford, Fortitude Valley & Windsor).

What About Actual Pets?

We get that a lot. Although we receive countless enquiries about pets, we do not actually sell pets. Never have, never will. No matter how great a pet shop is, they are not geared up to adequately take care of dogs and cats until they go to their forever home. We believe and support pet adoption through registered breeders and animal shelters. This is a much better approach to finding your new family member. Taking care of an animal is a big commitment and if we had pets in our store we’d have no time left over to look after you, our customers! My Pet Warehouse regularly supports animal related charities and organisations through direct donations or other fundraising initiatives.